Route of the Dunes ("we", "us") runs private and shared desert tours from Marrakesh and Fes. This page explains what information we collect through this website and how we use it.
What we collect
When you submit our inquiry form, we collect the details you choose to provide: your name, email address, travel dates, group size, route preference, and any notes you add. If you contact us via WhatsApp or phone, we receive whatever information is visible through that platform (typically your name and phone number) plus the content of your messages.
How we use it
- To respond to your inquiry and prepare a quote for your trip
- To plan and run your tour if you book with us (sharing your name and relevant trip details with your driver-guide)
- To follow up with you about your booking before or after your trip
We do not sell your information to third parties, and we do not use it for advertising.
How long we keep it
We keep inquiry and booking details for as long as reasonably needed to handle your trip and any follow-up, and delete or anonymize older records periodically.
Third parties
Submitting our inquiry form opens a WhatsApp conversation, which is subject to WhatsApp's own privacy policy for message delivery. We do not share your details with other third parties except where needed to run your tour (for example, informing a guide of your name and pickup details).
Your rights
You can ask us at any time what information we hold about you, or ask us to delete it, by messaging us on WhatsApp or by phone using the contact details on our homepage.
Changes to this policy
We may update this page from time to time as the site or our processes change. The date at the top of this page shows when it was last revised.
Contact
Questions about this policy can be sent to us via our inquiry form or WhatsApp at +212 6 38 60 21 83.